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National Student Survey

NSS 2017

What Worcester students said and how the University is making use of student feedback

Approximately 305,000 final-year students responded to the 2017 NSS survey across the UK, with 76% of final year Worcester students (1,700) taking part.

The updated NSS survey launched this year, with new questions on how students engage with their course.  In comparison with national scores, the University scored highly across all areas, in particular Learning Resources, Learning Community, Learning Opportunities and Student Voice.

University of Worcester students remain highly satisfied according this year’s survey.  In comparison with English Universities, scores are above the sector average in 21/27 questions, including overall satisfaction.

A number of our courses, including Early Childhood Professional Practice, Nursing (Child), Primary Initial Teacher Education (3-7 years), Forensic Psychology, Human Nutrition, Illustration, Occupational Therapy, Physiotherapy, and Sports Coaching and Physical Education all achieved an incredible rating of 100% overall satisfaction.  A further 11 courses in this year’s survey scored 90%+ satisfaction.

More information about the NSS results for different UW courses can be found on the Unistats website.

According to feedback from the National Student Survey 2017:

Worcester students commented on the enthusiasm their tutors show for their subject, and the quality and variety of their teaching. They also note how supportive tutors are, and how the University is a friendly environment to live and work in. Teaching and assessment methods are engaging, and courses equip students with relevant skills and knowledge for employment. Placements, resources and facilities are also valued parts of the student experience.

As part of the ongoing improvements and reflection on student comments throughout the last year, we are proud to say that we have:

  • Continued to improve and upgrade teaching facilities across the University
  • Continued to review and improve the assessment and feedback processes across the University
  • Added a new daily Counselling & Mental Health triage slot, & online referral system for the Counselling service
  • Continued to make improvements to the WiFi service over the next year

Further improvements in access to learning resources:

  • Many more silent & group study spaces available in the Hive during assessment periods
  • More ways to talk to us – live chat with librarians during assessment
  • Self-issue laptops and charging lockers installed in Peirson
  • Supporting students with Study Happy programme - to feel less stressed and to study healthier, happier, and smarter

Our ongoing commitment:

  • We continue to work closely with the Students’ Union to improve the student experience
  • Your course leader will tell you about developments being made at course level in response to student feedback.
  • Don’t forget if you have any ideas for improving your course or student life at the University, talk to your Course Reps if course related, or to the Students' Union.  We very much welcome student input into improving University life.