We recieved some great feedback from last years National Student Survey. 

Our 2025 graduates praised our: 

  • excellent quality of teaching and academic support
  • accessible range of learning resources and facilities 
  • strong application of theory to practice
  • lecturers knowledge and passion for their subject

Your ideas in action

Students having a group discussion

In relation to your academic experience, we are: 

  • Developing a 'Doing a Research Project' module for the Study Skills Portal and introducing a student-led redesign of the portal to increase accessibility for visual and neurodivergent learners. 
  • Introducing an Ask a Librarian chatbot to answer enquires 24/7
  • Introducing "Ask Toby", an AI chatbot providing self-service IT support
  • Enhancing the MyDay app and intranet tools to improve usability and access to resources.
  • Introducing immersive technologies, including Mixed Reality (MR) and Virtual Reality (VR) tools, to enrich teaching experiences.
  • Reviewing Panopto lecture capture and Audio Visual training packages, supporting flexible and accessible learning.
  • Continuing improvement work on enahncing wifi access and speed across campus
  • Sharing best practice on Personal Academic Tutoring in School forums, providing training to staff and working to raise visibility of PAT with students
  • Improving guidance for course teams on academic induction, to reinforce key skills and messages throughout the early weeks of the course
  • Continually reviewing how we allocate students to placements and are working hard on making further improvements, such as ensuring all returning students receive details of their placement at least 6 weeks before their placement starts

To support health and well-being, we are: 

  • Providing you with practical support via our student life advisers within our student support and wellbeing team, alongside our counselling and mental health service
  • Holding induction and welcome activities for our students who arrive in January
  • Relabelling disabled toilets to accessible toilets following feedback from the Disabled Students’ Network
  • Providing the CallMy app to contact help in the event of an emergency on campus, and TalkWorc - our 24/7 text support service with Shout

To help with the cost of living, we are: 

  • Supporting students across campus to ‘Heat and Eat’ with microwaves and kettles as part of our response to the cost of living
  • Hosting Repair Cafes to support our sustainability agenda as well as helping to manage costs for students
  • Removing all Library Services fines for all university members and automatically renewing books up to nine times, unless the book is reserved. (Overdue books after this point will incur a charge)
  • Providing long opening hours and extensive resources in The Hive, to ensure a warm, safe place to study and a new Sensory Guide that helps students find a study space to suit them
Student receiving feedback from lecturer

In relation to assessment and feedback, we are:

  • Providing stronger assessment guidance and feedback consistency 
  • Conducting an ongoing review of assessment timing
  • Refreshing our Study Skills portal to ensure information is up to date and relevant, and have added support on Academic Writing. We have also updated the Starting at University section, to provide skills guidance and support pre-arrival
  • Piloting early reassessment opportunities for Level 4 first semester 15 credit modules – this means you can complete any reassessment in semester two for any failed modules, rather than waiting until the summer
  • Encouranging all courses to consider how students can use generative artificial intelligence tools (e.g. Chat GPT) for different kinds of assessments and have produced guidance on using GenAI and referencing