NSS 2019

What Worcester students said and how the University is making use of student feedback


The University of Worcester is now ranked 8th out of all English non-specialist universities and is 16th out of all 152 university institutions in the UK for overall satisfaction.

We scored well above the national average in most areas of the survey, and more than 93% of final year students said staff are good at explaining things, and over 90% said the library resources had supported their learning well.

According to feedback from the National Student Survey 2019:

Worcester students continue to comment on the positive aspects of their experience. These include:

  • the excellent quality of teaching and support provided by staff
  • the strong application of theory to practice
  • the knowledge of and passion for their subject displayed by staff
  • the innovative teaching and assessment that students can engage with

As part of the ongoing improvements and reflection on student comments throughout the last year, we are proud to say that we have:

  • Further refined the timetabling system to meet student needs
  • Introduced an improved online booking system for Student Services
  • Launched the new online MyCareer platform
  • Continued to improve mental health services, including piloting the TALKWORC 24 hour confidential crisis text messaging service
  • Asked course leaders to review assessment hand-in dates to avoid bunching wherever possible
  • Made available good practice guidance for staff on assessment feedback 

Our Students' Union:

  • Received over 1,080 ideas from students as part of the first ever Change Week where the new online ideas forum was launched.
  • Were a case study in the first BUCS Inclusion Week for its work on ensuring a positive culture in #TeamWorc
  • Raised over £37,000 for charity and were shortlisted (for a second year in a row) at the National Student Fundraising Awards 2019, this time for Student Fundraising Group of the Year
  • Had the highest engagement in its leadership elections since 2012 at 17.7%, with 1862 casting their votes
  • The Hangar Bar achieved Gold Best Bar None accreditation with a 100% score.
  • Supported students to set up a number of academic societies including Physiotherapy and Paramedic societies