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Stand by me e-learning training resource

Stand by Me Training Resource

An understanding of how to support people with dementia by developing good communication and person-centred care in their own practice, within teams and within organisations.


The course incorporates six video dramatisations across different settings including following Maggie and Mick as Maggie receives a diagnosis of dementia, gets help at home, and moves into a residential care home; and following Marty and Mary and his family as he needs emergency medical care, a stay on an acute hospital ward and as he nears the end of his life. The Stand by Me course is divided into 10 interactive modules, with the 10th module being the assessment. Additional video content is included from professionals across a range of health and social care settings, and from families of people living with dementia. It also outlines detailed factual information on person-centred care, the nature and different types of dementia, and the different ways the symptoms of dementia can be managed.

 • Session 1 - Introduction to Stand by Me 

• Session 2 - Good Communication and Person- centred care 

• Session 3 - Primary Care 

• Session 4 - Home Care 

• Session 5 - Moving to Residential Care 

• Session 6 - Emergency Services 

• Session 7 - Hospital Admissions

• Session 8 - End of Life 

• Session 9 - Factual Information on Dementia 

• Session 10 – Assessment

What will learners get out of it

An understanding of how to support people with dementia by developing good communication and person centred care in their own practice, within teams and within organisations.

Who is the course for

All healthcare Staff. Sessions 1, 2, 9 and 10 are compulsory. Sessions 3-8 are role specific and learners should complete the session that most closely represents their field of health or social care.


The course is followed by a multiple choice assessment with a pass mark of 80%. Progress can be tracked by managers and learners can keep a certificate of completion for CPD.

Accreditations & Endorsements

This course was developed with the Association for Dementia Studies at Worcester University, Herefordshire Clinical Commissioning Group, Heart of Worcester College at Bromsgrove, Worcestershire Health & Care NHS Trust and Skills for Care.


1 hour 35 mins approx.       

How to access this course

Please email or call 0844 770 3770 to request an account. Lines are open Monday to Friday, 9am until 5pm.

Original Handbook and DVD (now upgraded to a free e-learning course - see details above)       

Stand by Me was originally created as a DVD training resource to help healthcare staff communicate better with people living with dementia. This is still available and is a useful resource if you want to use it as part of facilitated training. The handbook contains questions that can be used as discussion points after you have watched sections of the DVD clips.

What is the difference between the online course and the handbook?

The online version contains a small amount of additional material which was not available when the original handbook was produced. The online version has been created with a view to a single user working through the content, it can also be used as a tool for facilitated training.

How can I get a copy?

You can purchase a copy of the original handbook/DVD online using the secure link at