Staying safe on campus

During your time at University, we'll support you to feel safe. There are lots of services on campus for you to access during the welcome period and throughout your studies.

Safety during Welcome Week

A male and female student are sitting on a bench chatting.

Welcome week is a time to meet new friends and socialise, as well as adapting to your new life as a student. During this week  (11-17 September 2021) we'll be running minibuses to and from Tramps Nightclub between 9-11pm and 1-4am, from the bus station outside of Tramps. You can get a lift back to campus with us and save yourself a taxi fare.

Remember to try and go out with other people, eat plenty and always go out knowing how you are getting home. If you can, it's a good idea to charge your phone before you go out in the evening and take some emergency money out with you. If you're staying in, remember to lock your room and flat door at night.

Mental health services

Our Firstpoint Team are working to support you, every week, Monday to Friday, 9am - 4pm. If you feel you need targeted support for your mental health we offer initial STAR (Support, Triage, Advise, Referral) appointments and these can be booked through the Firstpoint desk.

You can find additional resources, including workshops, mindfulness advice and Student Minds on our dedicated Counselling and Mental Health Service webpages.

Our Security Team are all trained in Mental Health First Aid. You can contact the Security Team directly on or you can call on 01905 855000 or on 07977 973956.

Physical health and safety

Covid - 19


We have on-campus NHS vaccination centres offering walk-in appointments. You can have your first or second jab at one of these centres. You can also book an appointment at one of the other vaccine centres in Worcester. For more information, or if you have any questions, please see our vaccination centre webpages.

Lateral Flow Tests

All students attending campus in person are recommended to take two lateral flow tests a week. The tests are self-administered and are available to be ordered online from the Government Website. You can also drop in to our Riverside building to take a test between 10am to 7pm Monday to Friday or book a slot using our Lateral Flow Test webpages.

Security team

Our Security Team are here to keep you safe 24 hours a day 7 days a week. They can help with multiple issues from locked-out students to first aid to reporting crimes. A full list of the roles of the security team is available on their dedicated security webpages.

Any questions can be emailed to or you can call them on 01905 855000 or on 07977 973956.

Callmy Alert app


The Callmy Alert app is the University's official safety app for students.

Whether you're feeling uncomfortable in a situation, don't feel safe walking home or have fallen over in your halls, you can easily and immediately notify the University security team and PCSO's through the app. 

Use the code 'WR2 students' after downloading the app and registering.

Registering with a GP

If you are living in student accommodation or moving into the area, it is important to register with a GP in Worcester You will be asked to fill in some forms and provide the surgery you chose with some contact information and a short medical history.

You can find detailed advice on our Medical Provisions webpage.

Sexual health

We take sexual health seriously. Our Students’ Union offer a free condom delivery service, pregnancy advice service and the SH:24 service can assist with questions about contraception and STI testing. You can access their Sexual Health and Wellbeing webpages for more information.

The NHS Worcestershire Integrated Sexual Health Service offer a telephone triage service which can lead to clinical appointments. They can also discuss emergency contraception and guide you through local services and support. For more information you can check out their ‘Know your stuff’ website.

Water safety

It’s always important to be mindful of water if you are running or walking by the river and canal in the city. You might be keeping fit, walking a dog, on a family walk or returning home from a night out, whatever you are doing, please be aware of your surroundings, be extra vigilant and stay well clear of riverbank edges. The Royal Life Saving Society UK have excellent advice for water safety in a variety of environments.

Drink spiking

Drink spiking is a serious crime. You should never leave your drink unattended and keep an eye on your friend’s drinks whenever possible. Our Students’ Union have got some great advice on what to watch out for and how to avoid getting your drink spiked. 

We're here for you

The most important thing to remember as a new student is that there is always someone to support you.

Contacting firstpoint is the first step to accessing a variety of non-judmental services and the Students’ Union, Security Team and your Personal Academic Tutors are here for your wellbeing and guidance needs.


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