Page updated: 30 September 2020

Parent FAQs

This page includes frequently asked questions about the coronavirus (COVID-19) pandemic, for parents and guardians of students at the University of Worcester.

Please also see our campus safety page for additional information.

My child lives in halls of residence. What happens if there’s a positive case of Covid-19 in the halls?

Over 200 students remained in residence during the ‘lockdown period’ earlier this year, because the University is their home. This experience together with intensive work over the summer has meant that the campus and students halls of residence are well prepared practically and that the University has adapted its support and welfare services to deal with any Covid-19 cases as they arise working entirely within national guidelines and aiming at all times to minimise transmission.

Students living in halls of residence do so in flats which are classed as one household. If a student in that household tests positive for Covid-19 all students in that flat will be asked to isolate as a household, in the same way that any other household in the community would. We do not intend to lockdown entire halls of residence.

If my child is asked to self-isolate, what support will be available?

The University enjoys a national reputation for the high quality of its student welfare work.

Any students asked to self-isolate will have access to a range of support, including phone and online buddies for sociability, mental health counselling if required, and study support. We are working closely with the Students’ Union to ensure there will also be a variety of online social events for students to participate in.

We will also ensure that all students isolating in halls of residence are able to order nutritious meals and other supplies.

What support is available if my child lives off-campus in a shared house?

Students isolating in households off-campus will have access to the same range of support as those in halls of residence, including phone and online buddies for sociability, mental health counselling if required, and study support. We are working closely with the Students’ Union to ensure there will also be a variety of online social events for students to participate in.

Will my child be able to come home for Christmas?

In a speech to the House of Commons on Tuesday, September 29, Education Secretary, Gavin Williamson, clarified that students wishing to return home to families at Christmas would be supported so to do. At Worcester we welcome that announcement.

Clearly if a student is self-isolating because they, or a member of their household has been told to do so public health, then they will be unable to leave their home until that period of isolation has ended.

All other students will be able to return to their families as they choose.

What are you doing to reduce transmission among students?

The University has introduced a range of measures on campus, including reduced capacities in classrooms, new furniture layouts to facilitate physical distancing, along with extensive hand washing and sanitising facilities. The University and Students’ Union have also been working together to remind students and staff of the importance of being aware of symptoms, physical distancing, good hand hygiene and procedures to follow, including extensive messaging across campuses, hosting a virtual all-student meeting before the start of the semester and sharing messages online and by email. We are not at all complacent and we all need to stay alert to control the virus.

Are you introducing testing on campus?

The University has offered the free use of spaces to be used as a testing centre.  We are very keen that the community, our students and staff have easy access to a test centre in the City Centre and we will continue to work with all partners towards this as soon as possible.

How much face to face teaching is my child receiving?

We have over 500 classes of 30 students or more each week which are timetabled for in-person teaching. There are many times that number of sessions in smaller tutorials, seminar and practical groups which are in-person. Our aim is for all our 10,500 students to enjoy a combination of in-person and online education.

More information about the coronavirus, and our response, can be found on our main coronavirus information page.

Further information

Questions about the support avaiable for our students can be sent to firstpoint@worc.ac.uk