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Security Team Member

We also work very closely with Student Experience Team located in Student Services.

The Security Team are responsible for:

• Ensuring the safety and security of the University’s students, staff and visitors at the University’s St Johns and City Centre sites.
• Protecting and safeguarding the assets of the University, its staff, students and visitors against loss, damage, injury or harm from criminal acts including, theft, vandalism, arson etc.
• Assisting the University authorities in ensuring the University’s reputation and standing in the local community is maintained and where possible enhanced and to continue to foster good relationships with the residents of Worcester and the surrounding areas.

Members of the Security Team have been accepted as part of the Community Safety Accreditation Scheme*, which enables accredited Security Team members to carry out additional duties to deal with issues that may be taking place within the local community; for example, relating to litter, alcohol consumption and unsociable behaviour.

Please note that this post will require working shifts (including nights/weekends and bank holidays) and will operate across the University’s St Johns, City Centre sites and Satellite sites.

*The Community Safety Accreditation Scheme is aimed at improving the quality of life of residents and the local community. It recognises the contribution that people like neighbourhood wardens and security staff can make to providing a safe and pleasant environment, and enhances this contribution through closer working with the police. The University’s accredited Security Team members are granted a limited range of legal powers to enable them to deal with issues within the community, for example in relation to litter, alcohol consumption and unsociable behaviour.

In the supporting statement of your application form please give evidence to demonstrate how you meet the essential criteria listed in the person specification; you are advised to address each item on the person specification in turn and give specific examples of activities you have undertaken.

Closing date: Wednesday 10 Jan 2018

Reference number: FM1717 - 3487

Job details

Job details

Band 3: £18,848 to £20,682 a year with opportunity to progress to £22,473 year, plus an annual unsocial hours allowance of £1,314.94 a year
Full time: 42 hours
As soon as possible
Responsible to
Head of Security & Operations/ Team Leader
Responsible for
Interview date
To be confirmed


For more information about the department visit the Facilities website.



The University of Worcester is a high quality University with an international reputation for excellent, inclusive education, as well as a dynamic engine for social and economic development in the region. We are known for creative, high achieving work with partner organisations and for promoting equal opportunities.

The St Johns Campus is located close to the Worcester city centre. It is characterised by relatively low-density development with non-residential and residential buildings of a range of ages and designs. There are extensive playing fields and the campus is attractively landscaped. The residential student Halls provides 789 bed spaces.

The City Centre Campus is within walking distance of the St Johns Campus at Henwick Grove, The Worcester Business School is based on here together with student Halls providing 176 bed spaces.

The Riverside Campus is located between the St Johns and City Campus’ is the location for the University Arena and the Riverside Building.

The University also has a number of satellite sites ranging from sports fields to student accommodation.
Students living and studying on campus come from a range of backgrounds, cultures and communities and the primary task of the Facilities Department, and security team, is to ensure all University of Worcester students live in a harmonious, secure, tolerant and respectful environment conducive to learning and personal development.


Main duties

Main duties

1. To provide advice and help to students, visitors and staff; answering queries and referring to other services within the university as appropriate.

2. To attend to incidents that occur on campus at any time whilst on shift.

3. To undertake patrols on foot and mobile of all areas of the University’s sites at St Johns, the City Centre and any external associated University buildings both internal, external and car parks where appropriate. To check on parked cars whilst patrolling car parks, issue warnings to illegally parked vehicles and record such warnings.

4. To use the University’s guard monitoring system to record all patrols.

5. To lock and unlock rooms/buildings both routinely and when requested.

6. To provide assistance when fire/intruder/panic alarms sound and liaise with emergency services and University of Worcester Assembly Point Marshals as necessary – e.g. Fire Brigade, Police, etc.. To be responsible for activating/de-activating all University intruder alarms.

7. To report incidents via the Incident Recording Information System and where appropriate to University Management.

8. To test fire alarms on a weekly basis and the routine checking of fire equipment.

9. To provide general assistance to and create a good working relationship with the Campus Services Team, Maintenance, Reception and Grounds Maintenance staff as appropriate (e.g. assistance in visit day preparation, collecting post, raising flags, etc).

10. To undertake general reception duties when required e.g. dealing with visitor enquiries, issuing keys, hire cars, etc.

11. To receipt, record, return and/or store lost property.

12. To carry out risk assessments as appropriate and report hazards and other defects to the appropriate University departments (Estates/maintenance, Health & Safety Officer).

13. To have a basic understanding and knowledge of the Universities CCTV and Access control systems.

14.To carry out duties in accordance with the Community Safety Accreditation Scheme which involves issuing fixed penalty notices to members of the community, as well as university staff and students.

*Maintain personal and professional development to meet the changing demands of the job; participate in appropriate training activities and encourage and support staff in their development and training.

*Take steps to ensure and enhance personal health, safety and well being and that of other staff and students.

*Carry out these duties in a manner that promotes equality of opportunity and supports diversity and inclusion, and takes into account the University's commitment to environmentally sustainable ways of working.


Person specification

Person specification

Please provide evidence of how you meet each of the essential criteria.

Essential Criteria

1. Experience of working in a security or similar role, including ensuring the welfare and safety of people and safekeeping of resources.

2. Show honesty, integrity, professionalism and ethical conduct in your work.

3. Excellent inter-personal skills and the ability to form good working relationships with a wide range of people including students, tutors, managers, representatives of external organisations and the public both orally and in writing.

4. Show a good sense of initiative in dealing with a wide range of situations and people.

5. Ability to demonstrate a pro-active approach to work in identifying problems and opportunities; demonstrating a positive approach to making change happen.

6. To be a good team worker and have a willingness to provide support to fellow members of the Security Team and other colleagues in the Facilities Department (Maintenance, Campus Services etc.) as and when directed by the Assistant Director of Security & Operations or Head of Security & Operations.

7. Basic IT skills (e.g. MS Word, internet).

8. First Aid Qualification, or be willing to undertake a training course.

9. A current, valid, full driving licence - to enable the post holder to respond quickly to emergencies. Shortlisted candidates will be asked to bring their current driving license to interview.

10. Commitment to gaining accreditation under the Community Safety Accreditation Scheme.


Desirable Criteria

1. Security experience in a similar pastoral care role.

2. Experience of working in a large complex organisation.

Applications from Non EEA Workers:
Prospective applicants are advised to ensure that they are eligible to work in the UK without restriction.

Prospective applicants in points-based system immigration routes should assess their circumstances against the published criteria, which are set out on the GOV.UK website at .

Visit  for more information on how you can use a qualification from outside the UK to meet the requirements of the immigration rules.

Unspent convictions, cautions and bind-overs
The University is strongly committed to the fair treatment of its staff and potential staff, regardless of race, gender, religion, sexual orientation, responsibility for dependants, age, physical/mental disability or offending background.

In line with the University's policy on the Recruitment of People with a Criminal Record, shortlisted candidates are required to provide information of any unspent convictions, cautions and bind-overs. Applicants are advised to seek independent advice if there is any doubt about the status of a previous conviction, caution or bind-over. Disclosures will only be considered at the point when an offer of employment is made. The existence of a criminal record will not in itself prevent you from gaining employment.

This is a description of the job as it is presently constituted. This job description is intended to enable a flexible approach to be offered working across the University as required. It is subject to review and amendment in the light of changing needs of the University and to provide appropriate development opportunities. Members of staff are expected to participate fully in discussions about changing requirements and it is the University's aim to reach agreement to reasonable change. If agreement is not possible, it reserves the right to require changes to the job description after consultation with the individual concerned.


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