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Head of Apprenticeships and Work-based Learning

The University of Worcester is committed to providing apprentices and students with an outstanding educational experience.

The quality of the apprentice / student experience is underpinned by excellent documentation, systems and processes for apprentices, employers, University staff and other stakeholders, and through effective partnership working both internally and externally. 

This post will strategically lead the development and delivery of the administrative infrastructure, policies and procedures required to support an excellent experience for apprentices, employers and University staff in addition to meeting both internal and external requirements. Initially working closely with various Institute heads in addition to the Partnerships, Registry, Finance and Academic Quality staff, the post holder will ensure that apprenticeship developments are supported and reflect best practice in the sector. The post holder will then rollout the infrastructure centrally to support apprenticeships across the University. 

The successful candidate will be able to demonstrate a strong track record in project management and have an excellent understanding of the systems, processes and documentation required to support both an outstanding apprenticeship experience and meet external funding and quality requirements. The ability to work collaboratively with employers, academic and professional support staff, together with excellent communication skills and strong attention to detail will be very important. 

For an informal discussion regarding this post, please contact: Louise Jones, DPVC Partnerships (email: or phone 01905 855453) or Ross Renton, Pro Vice-Chancellor (email or phone 01905 8542769). 

Selection Methods: 

1. Interview with presentation

2. Question and answer session with key staff

In the supporting statement of your application form please give evidence to demonstrate how you meet the essential criteria listed in the person specification; you are advised to address each item on the person specification in turn and give specific examples of activities you have undertaken.

Closing date: Sunday 18 Mar 2018

Reference number: DIR1801 - 3548

Job details

Job details

Band 8: £37,705 - £47,723
Full time
As soon as possible
2 years fixed term contract
Responsible to
Deputy Pro Vice Chancellor Partnerships
Responsible for
Project Officer (Apprenticeships)
Interview date
Tuesday 17th April 2018



We strive to be an outstanding university at which to be both a student and a member of staff. We have a national reputation as a very friendly community, where both staff and students feel genuinely valued and empowered to make a meaningful contribution. We are one of the fastest growing universities in the UK. We are now a community of over 10,000 students and 1,000 staff members, drawn from over 60 countries and a wide variety of disciplines; we are a major employer in the region. 

We are committed to offering our staff the creative combination of challenge, opportunity and support which is needed to grow personally and professionally. Having the best people work at the University is central to the University’s ongoing and future success. We offer you a comprehensive induction, extensive staff development opportunities and a wide range of benefits including generous holiday allowance, pension scheme and access to excellent facilities. Staff can also access the University’s wide array of sports, educational and leisure facilities. 

The University of Worcester is at the beginning of its apprenticeship journey. It currently offers the Chartered Manager Degree Apprenticeship in partnership with Walsall College; however, it is rapidly expanding its apprenticeship portfolio to include health and education provision. Working initially to facilitate the imminent delivery of the Nurse Associate Apprenticeship, the post holder will develop the administrative infrastructure, which will then roll out across the University to support more diverse apprenticeship developments.

Main duties

Main duties

1. To proactively support the development and roll out of degree apprenticeships across the University and assist Institutes to develop degree apprenticeships. 

2. To lead the development and implementation of the administrative infrastructure to support University of Worcester apprenticeships. 

3. To lead the development and implementation, with IT Services, an appropriate IT platform for a strong web presence and an appropriate, interactive employer/ apprentice/university interface. 

4. To lead the drafting and implementation of apprenticeship operational policies and procedures taking note of sector best practice and changing external and internal requirements; ensuring the apprenticeship documentation is produced to high standards and meets all University and external requirements. 

5. To be responsible for ensuring that student and employer contracts and records are accurate, up to date and meet external and internal requirements. 

6. To proactively work with Registry and Finance staff to ensure accuracy and quality apprenticeship returns to the ESFA and other external organisations. 

7. To develop a central University-wide model of support for work-based learning and placements, working with the Institutes and the Careers and Employability teams. 

8. Develop and maintain a close working relationship with other key University personnel engaged in business-facing and conversion activities to ensure an effective flow of information to all parties. 

9. To provide professional guidance and support to academic staff and professional staff in relationship to apprenticeship administration. 

10. To work with DPVC Partnerships to manage relationships with employers. 

11. To undertake project management activities as required, and as determined by, the DPVC Partnerships. 


*Maintain personal and professional development to meet the changing demands of the job; participate in appropriate training activities and encourage and support staff in their development and training. 

*Take steps to ensure and enhance personal health, safety and well being and that of other staff and students. 

*Carry out these duties in a manner that promotes equality of opportunity and supports diversity and inclusion, and takes into account the University's commitment to environmentally sustainable ways of working.

Person specification

Person specification

Please provide evidence of how you meet each of the essential criteria.

Essential Criteria: 

1. Highly developed project management skills. 

2. Sound understanding of the apprenticeship environment, particularly financial and quality requirements. 

3. Significant experience of developing and implementing institution wide administrative systems and processes. 

4. Ability to quickly develop, draft and implement institution wide policies and procedures, and inform colleagues on such matters. 

5. Ability to provide constructive feedback and support to academic colleagues developing apprenticeship programmes. 

6. Ability to communicate confidently and clearly with a wide range of people, both orally and in writing. 

7. Ability to work to high standards, with excellent attention to detail and minimal supervision. 

Desirable Criteria: 

1. First degree or equivalent. 

Applications from Non EEA Workers:

Prospective applicants are advised to ensure that they are eligible to work in the UK without restriction. 

Prospective applicants in points-based system immigration routes should assess their circumstances against the published criteria, which are set out on the GOV.UK website at

Visit for more information on how you can use a qualification from outside the UK to meet the requirements of the immigration rules.

Unspent convictions, cautions and bind-overs

The University is strongly committed to the fair treatment of its staff and potential staff, regardless of race, gender, religion, sexual orientation, responsibility for dependants, age, physical/mental disability or offending background. 

In line with the University's policy on the Recruitment of People with a Criminal Record, shortlisted candidates are required to provide information of any unspent convictions, cautions and bind-overs. Applicants are advised to seek independent advice if there is any doubt about the status of a previous conviction, caution or bind-over. Disclosures will only be considered at the point when an offer of employment is made. The existence of a criminal record will not in itself prevent you from gaining employment. 

This is a description of the job as it is presently constituted. This job description is intended to enable a flexible approach to be offered working across the University as required. It is subject to review and amendment in the light of changing needs of the University and to provide appropriate development opportunities. Members of staff are expected to participate fully in discussions about changing requirements and it is the University's aim to reach agreement to reasonable change. If agreement is not possible, it reserves the right to require changes to the job description after consultation with the individual concerned.

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