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International Mobility Assistant

The International Mobility Assistant will make an important contribution to the International Experience Team by supporting the international mobility of UW staff and students.

The post holder will support institutes to develop short-term inward and outward mobility opportunities with partner universities and research and develop innovative ways to communicate international mobility opportunities to UW students and staff.

In the supporting statement of your application form please give evidence to demonstrate how you meet the essential criteria listed in the person specification; you are advised to address each item on the person specification in turn and give specific examples of activities you have undertaken.



Closing date: Sunday 11 Mar 2018

Reference number: INT1802 - 3545

Job details

Job details

Band 4: £18,776 - £20,989 with opportunity to progress to £22,214
37 hours
As soon as possible
Responsible to
Head of International Experience
Responsible for
Interview date
To be confirmed



We strive to be an outstanding university at which to be both a student and a member of staff. We have a national reputation as a very friendly community, where both staff and students feel genuinely valued and empowered to make a meaningful contribution. We are one of the fastest growing universities in the UK. We are now a community of over 10,000 students and 1,000 staff members, drawn from over 60 countries and a wide variety of disciplines; we are a major employer in the region.

We are committed to offering our staff the creative combination of challenge, opportunity and support which is needed to grow personally and professionally. Having the best people work at the University is central to the University’s on-going and future success. We offer you a comprehensive induction, extensive staff development opportunities and a wide range of benefits including generous holiday allowance, pension scheme and access to excellent facilities. Staff can also access the University’s wide array of sports, educational and leisure facilities.

The International Experience Team ensures that incoming international students are well supported by the university’s institutes and services. It offers bespoke inductions for groups of incoming international students and a yearlong cultural and social programme to assist international students integrate into British culture. The team encourages and supports University of Worcester students who wish to study or work abroad for a part of their degree and academic and professional staff who wish to have an experience overseas for teaching, research or professional development. The team supports internationalisation initiatives on campus for staff and students.

Main duties

Main duties

1. To assist the International Experience Assistant (IEA) to provide administrative support for day today activities of the International Experience Team, including scanning of confidential immigration documents, using financial software for booking and purchasing, maintaining databases and files, arranging hospitality for international visitors, monitoring the internationalexperience@ inbox and booking transport and meeting rooms as necessary.

2. To support the Exchange and Study Abroad Coordinator (ESAC) in developing and implementing the International Experience plan for outbound mobility (and the UUKi Stand Out Charter) to increase the number of students and staff engaged with international mobility

3. To support the process that enables staff and students to complete an international mobility by ensuring that the UW paperwork and ERASMUS + Key Action 103 and 107 Learning/Studying/ Training/Teaching agreements are completed prior to an individual’s departure and assisting incoming exchange and study abroad students with their preparations.

4. To follow up staff international mobility by collating material / reports / photographs etc. and work with the International Experience Assistant to showcase them through Social Media outlets or through internal newsletters and publications.

5. To support the Head of International Experience and academic institutes to make bids for Erasmus+ International Credit Mobility projects, and to assist ASU managers with logistical support for the implementation of such projects.

6. To support the ESAC in developing processes to facilitate the Third Year Abroad and promoting this opportunity to UW students on professional or heavily proscribed courses in particular.

7. To support new overseas partner work, particularly bespoke short term EFL+ and CPD programmes for international partner institutions, by working with the Head of International Experience and a Project Team from other university services to create and maintain a working framework which will enable institutes to respond in a timely and flexible way to partner requests.

8. To liaise with University departments internally (e.g. International Recruitment Office, Language Centre, Communications and Participation, Accommodation, Registry, Facilities, Student Services, Finance Office) and liaise externally with colleagues from international partner institutes.

9. To contribute effectively to the work team and to Worcester International as a whole. This may include periodically undertaking reasonable additional duties commensurate with the grade of the post.

10. Demonstrate a commitment to your own personal and professional development by seeking new knowledge and skills to continuously enhance professional performance and meet the changing demands of the job, and contribute to the development of others by sharing expertise and good practice.

11. Take steps to ensure and enhance your health, safety and wellbeing and that of staff and students. Carry out your duties in a manner that promotes equality of opportunity and supports diversity and inclusion, in accordance with the University’s Equal Opportunities Policy and Dignity at Work and Study Guidelines, and taking into account the University’s commitment to environmentally sustainable ways of working.

*Maintain personal and professional development to meet the changing demands of the job; participate in appropriate training activities and encourage and support staff in their development and training.

*Take steps to ensure and enhance personal health, safety and well being and that of other staff and students.

*Carry out these duties in a manner that promotes equality of opportunity and supports diversity and inclusion, and takes into account the University's commitment to environmentally sustainable ways of working.



Person specification

Person specification

Please provide evidence of how you meet each of the essential criteria.

Essential Criteria

1. Experience of working in an office environment and familiarity with office management (filing, databases and financial software e.g. Market Place, Access a Cloud, Diversity Travel, DHL)

2. Familiarity with Microsoft Windows based applications and a willingness to learn to use new software as required.

3. A good understanding of the Higher Education environment and, in particular of Study Abroad and Exchange Programmes, including Erasmus+.

4. Evidence of creativity and design skills and familiarity with Social Media Platforms such as Facebook, Twitter and Instagram.

5. Ability to communicate confidently and clearly with a wide range of people of diverse nationalities and ethnicities, in person, by email, by SKYPE and on the telephone.

6. Good writing skills including attention to detail and a thorough knowledge of punctuation, spelling and grammar.

7. Ability to work under pressure in a team environment and to meet deadlines.

8. Flexibility to work occasional evenings or weekends as the job demands.


Desirable Criteria

1. Experience of travel, study or work outside the UK.

2. Experience in a Study Abroad office / International Office or similar.

Applications from Non EEA Workers:
Prospective applicants are advised to ensure that they are eligible to work in the UK without restriction.

Prospective applicants in points-based system immigration routes should assess their circumstances against the published criteria, which are set out on the GOV.UK website at .

Visit  for more information on how you can use a qualification from outside the UK to meet the requirements of the immigration rules.

Unspent convictions, cautions and bind-overs
The University is strongly committed to the fair treatment of its staff and potential staff, regardless of race, gender, religion, sexual orientation, responsibility for dependants, age, physical/mental disability or offending background.

In line with the University's policy on the Recruitment of People with a Criminal Record, shortlisted candidates are required to provide information of any unspent convictions, cautions and bind-overs. Applicants are advised to seek independent advice if there is any doubt about the status of a previous conviction, caution or bind-over. Disclosures will only be considered at the point when an offer of employment is made. The existence of a criminal record will not in itself prevent you from gaining employment.

This is a description of the job as it is presently constituted. This job description is intended to enable a flexible approach to be offered working across the University as required. It is subject to review and amendment in the light of changing needs of the University and to provide appropriate development opportunities. Members of staff are expected to participate fully in discussions about changing requirements and it is the University's aim to reach agreement to reasonable change. If agreement is not possible, it reserves the right to require changes to the job description after consultation with the individual concerned.


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