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Graduate Ambassador - Open to University of Worcester Students who graduated in 2017

The purpose of this post is to:

• Increase applications to the University through a focussed programme of activity with schools and colleges.
• Raise the profile of the University of Worcester regionally and nationally.
• Promote the University of Worcester, and higher education in general, to a wider audience through a professional presence at recruitment events, both external and internal.

This role forms part of the University’s delivery of the National Collaborative Outreach Programme (NCOP), which targets young people in specific wards and attempts to increase their rate of participation in Higher Education, through a range of activities. A proportion of Graduate Ambassador work will be specifically focussed on this work providing a range of support in schools and colleges.

This exciting recruitment role primarily involves face to face contact and group presentations with year 12 and year 13 pupils but also includes work using social media, telephone campaigns, inbound events, UCAS exhibitions and HE Fairs.

You will join an enthusiastic and dynamic team who currently engage with 2,000 pupils per month. The role provides the opportunity to travel, both regionally and nationally and will require regular working outside of core hours. The department operates a time-off-in-lieu system to enable flexible working.

As a Graduate Ambassador you will play a vital role in the University’s interaction with a range of student audiences in an increasingly competitive market. The role will not only enhance the University’s existing schools liaison activity but will also support inbound activity at both school and applicant level as well as providing assistance, encouragement and information to applicants throughout the recruitment cycle.

This is a challenging and rewarding role and will be well suited to a motivated and ambitious graduate of the University. You’ll be adept at working with people, have great communication and presentation skills and an ability to reflect the friendly and open culture of the University.
You’ll bring first-hand experience of higher education as a recent graduate of this University which will help you to understand the concerns and questions of future students.

This role will provide you with an ideal first step into a professional working environment and will help to build and develop your skills. You’ll receive an initial 4-week intensive training programme followed by ongoing training and development opportunities throughout your time as a Graduate Ambassador. You will have opportunities to take a lead role in key areas of the team and will work alongside experienced Graduate Ambassadors.

In the supporting statement of your application form please give evidence to demonstrate how you meet the essential criteria listed in the person specification; you are advised to address each item on the person specification in turn and give specific examples of activities you have undertaken.

Closing date: Saturday 14 Jan 2017

Reference number: CAD1702a - 3491

Job details

Job details

Band 3 £16,654 - £18,263 a year
Full time, 37 hours a week
As soon as possible
Temporary until 31 December 2018
Responsible to
Graudate Ambassador Co-ordinator
Responsible for
Interview date
Interview date to be confirmed

Communications & Participation

For more information about the department visit the Communications & Participation website.



The Communications and Participation Department is responsible for all aspects of external and internal communication at the University of Worcester with the aim of driving recruitment and building the reputation of the Institution amongst a variety of stakeholders.

The work of the Department brings it into close contact with staff across all levels; both within the organisation and outside. There is a strong culture of teamwork and supporting each other in times of pressure.

Main duties

Main duties

1. To deliver a targeted programme of activities with schools and colleges including, but not limited to, presentations to a variety of audiences, leading workshops and attendance at fairs. This will involve regular travel, both regionally and nationally and regular working outside of core hours.

2. To inspire the ‘next generation’ of students, articulating the benefits of both higher education in general and the University of Worcester in particular. This will be done through a truthful and energetic account of life as a University of Worcester student balanced with knowledge about the University application process.

3. To support inbound school visits aimed at demonstrating the benefits of higher education generally and the specific benefits of a University of Worcester education.

4. To professionally represent the University of Worcester at UCAS and HE Fairs across the UK. This element of the role will require travel and overnight stays during peak periods.

5. To form part of the University’s delivery of the National Collaborative Outreach Programme (NCOP) which targets young people in specific wards and attempts to increase their rate of participation in higher education, through a range of activities.

6. To provide a point of contact, information and proactive support to Worcester applicants as they move through the recruitment cycle. This will be delivered in a variety of ways including face to face, telephone and on-line through blogs and social media.

7. To update and manipulate the recruitment database. This will include entering local, regional and national contacts, and inputting data to evaluate the effectiveness of events.

8. To support the recruitment and training of the Student Ambassador pool.

9. To support the events team in the development and delivery of the University’s own recruitment events, e.g. open days and visit days. These are often on weekends.

*Maintain personal and professional development to meet the changing demands of the job; participate in appropriate training activities and encourage and support staff in their development and training.

*Take steps to ensure and enhance personal health, safety and well being and that of other staff and students.

*Carry out these duties in a manner that promotes equality of opportunity and supports diversity and inclusion, and takes into account the University's commitment to environmentally sustainable ways of working.


Person specification

Person specification

Please provide evidence of how you meet each of the essential criteria.

Essential Criteria

1. Graduating from the University of Worcester in any subject in 2017 with the achievement of an upper second (2:1) or above degree classification.

2. Demonstrable understanding of the UK Higher Education environment.

3. Excellent communication and presentation skills (oral and written), including the ability to present engagingly, answer questions and maintain a professional demeanour.

4. High quality organisational skills with the ability to manage a busy and fluctuating workload.

5. Proven ability to use initiative and take a proactive approach to solving problems.

6. Capability to work as part of a team, with willingness to assist in times of pressure and periodically undertake other duties as required.

7. High quality interpersonal skills, including tact, diplomacy and sensitivity.

8. Ability to travel throughout the region and nationally. Applicants should hold a full, current, clean driving licence to drive hire vehicles, or be actively working towards qualifying for a full driving licence, or have access to personal transport.

9. Good IT skills and experience of using Microsoft Office.

10. A flexible and adaptable approach.


Desirable Criteria

1. Previous experience of working within education and/or a marketing or related function.

2. An understanding of the student recruitment process.

Applications from Non EEA Workers:
Prospective applicants are advised to ensure that they are eligible to work in the UK without restriction.

Prospective applicants in points-based system immigration routes should assess their circumstances against the published criteria, which are set out on the GOV.UK website at .

Visit  for more information on how you can use a qualification from outside the UK to meet the requirements of the immigration rules.

Unspent convictions, cautions and bind-overs
The University is strongly committed to the fair treatment of its staff and potential staff, regardless of race, gender, religion, sexual orientation, responsibility for dependants, age, physical/mental disability or offending background.

In line with the University's policy on the Recruitment of People with a Criminal Record, shortlisted candidates are required to provide information of any unspent convictions, cautions and bind-overs. Applicants are advised to seek independent advice if there is any doubt about the status of a previous conviction, caution or bind-over. Disclosures will only be considered at the point when an offer of employment is made. The existence of a criminal record will not in itself prevent you from gaining employment.

This is a description of the job as it is presently constituted. This job description is intended to enable a flexible approach to be offered working across the University as required. It is subject to review and amendment in the light of changing needs of the University and to provide appropriate development opportunities. Members of staff are expected to participate fully in discussions about changing requirements and it is the University's aim to reach agreement to reasonable change. If agreement is not possible, it reserves the right to require changes to the job description after consultation with the individual concerned.


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