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Exchange and Study Abroad Coordinator

The University of Worcester offers its students opportunities to enhance their employability skills and cultural competence through its established exchange programme and other routes to study and work experience overseas.

The Exchange and Study Abroad Coordinator is responsible for delivering and promoting these opportunities for our students by working with institutes, services, national agencies and international partner institutions. The post holder will also manage applications from incoming Exchange and Study Abroad students liaising with institutes and services as appropriate.

In the supporting statement of your application form please give evidence to demonstrate how you meet the essential criteria listed in the person specification; you are advised to address each item on the person specification in turn and give specific examples of activities you have undertaken.

Closing date: Sunday 11 Mar 2018

Reference number: INT1801 - 3544

Job details

Job details

Band 5: £21,585 - £24,983 with opportunity to progress to £26,494
37 hours
April 2018
Responsible to
Head of International Experience
Responsible for
Interview date
To be confirmed



We strive to be an outstanding university at which to be both a student and a member of staff. We have a national reputation as a very friendly community, where both staff and students feel genuinely valued and empowered to make a meaningful contribution. We are one of the fastest growing universities in the UK. We are now a community of over 10,000 students and 1,000 staff members, drawn from over 60 countries and a wide variety of disciplines; we are a major employer in the region.

We are committed to offering our staff the creative combination of challenge, opportunity and support which is needed to grow personally and professionally. Having the best people work at the University is central to the University’s on-going and future success. We offer you a comprehensive induction, extensive staff development opportunities and a wide range of benefits including generous holiday allowance, pension scheme and access to excellent facilities. Staff can also access the University’s wide array of sports, educational and leisure facilities.

The International Experience Team ensures that incoming international students are well supported by the university’s institutes and services. It offers bespoke inductions for groups of incoming international students and a yearlong cultural and social programme to assist international students integrate into British culture. The team encourages and supports University of Worcester students who wish to study or work abroad for a part of their degree and academic and professional staff who wish to have an experience overseas for teaching, research or professional development. The team supports internationalisation initiatives on campus for staff and students.


Main duties

Main duties

1. To work with the Head of International Experience to manage, organise and promote exchange, study abroad and international placement opportunities.

2. To liaise with Student Services, International Recruitment Office, Registry Services, Facilities, Finance Office and other academic and service departments as necessary to provide guidance, advice and support to incoming and outgoing Exchange and Study Abroad students and ensure that all relevant documents are processed correctly, databases maintained and student information (electronic or paper based) is current and attractive.

3. To liaise with counterparts at international partner institutions keeping bilateral and / or exchange agreements up-to-date, undertaking international travel where necessary to research potential exchange places or to monitor students’ welfare.

4. To work with institute international coordinators and international partners to fulfil the university's UUKI's Stand Out Charter pledge to increase the number of outward mobility opportunities for students and staff.

5. To maintain up to date databases of partner, institute and student activities and maintain attractive and accurate web pages

6. To deliver promotional activities for Study Abroad opportunities including corporate activities such as Open Days and Visit Days and activities and events such as regular drop in sessions for students bespoke fairs and webinars.

7. To manage the Erasmus + Key Action 1 mobility programmes and budgets (using the Mobility Tool) by applying for Erasmus funds annually, ensuring regulations are adhered to for Erasmus grants, maintaining Erasmus documents required for audit purposes, reviewing and updating processes as necessary.

8. To manage the processes by which staff and students access Erasmus mobility funding, ensuring that regulations are adhered to and proper records kept.

9. To ensure that incoming exchange, study abroad or placement students are enabled to integrate successfully into University of Worcester, are encouraged to participate in appropriate activities and articulate and reflect on their study abroad experience.

10. To keep contact with outgoing exchange, study abroad and placement students, ensuring that they are supported to integrate into the host university and encouraged to articulate their experience for their own self development and to promote the scheme to future participants.

11. To represent the University and its students to external organisations both internationally (European Commission, NAFSA, EAIE,) and nationally (The British Council, Erasmus National Agency, HEURO, E.I.L. etc) and to attend conferences and workshops as appropriate to keep abreast of developments in the field.

12. To contribute effectively to the work team and Worcester International as a whole. This may include periodically undertaking reasonable additional duties commensurate with the grade of the post.

*Maintain personal and professional development to meet the changing demands of the job; participate in appropriate training activities and encourage and support staff in their development and training.

*Take steps to ensure and enhance personal health, safety and well being and that of other staff and students.

*Carry out these duties in a manner that promotes equality of opportunity and supports diversity and inclusion, and takes into account the University's commitment to environmentally sustainable ways of working.


Person specification

Person specification

Please provide evidence of how you meet each of the essential criteria.

Essential Criteria

1. First degree, or equivalent

2. Excellent administrative and organisational skills, including IT skills with an ability to work under pressure, prioritise workloads and meet deadlines

3. Experience of handling budgets and maintaining accurate financial records

4. Experience of working in a Study Abroad Office, International Office or similar environment.

5. An awareness of current issues affecting the HE sector as a whole, especially the student experience

6. The ability to respond to student needs and to think creatively about improving the study abroad experience for incoming and outgoing students.

7. The ability to communicate confidently and effectively with a range of audiences including managers, academic colleagues and students, orally, in writing and electronically in order to establish and maintain good working relationships.

8. The ability to work on your own initiative and as a member of a team with a working knowledge of respecting client confidentiality, and an understanding of data protection.

9. Excellent interpersonal skills including sensitivity to and respect for other cultures and value systems.

Desirable Criteria

1. Experience of working with the Erasmus Mobility programme or similar Study Abroad programme

2. Experience of working in an international setting either at home or abroad

Applications from Non EEA Workers:
Prospective applicants are advised to ensure that they are eligible to work in the UK without restriction.

Prospective applicants in points-based system immigration routes should assess their circumstances against the published criteria, which are set out on the GOV.UK website at .

Visit  for more information on how you can use a qualification from outside the UK to meet the requirements of the immigration rules.

Unspent convictions, cautions and bind-overs
The University is strongly committed to the fair treatment of its staff and potential staff, regardless of race, gender, religion, sexual orientation, responsibility for dependants, age, physical/mental disability or offending background.

In line with the University's policy on the Recruitment of People with a Criminal Record, shortlisted candidates are required to provide information of any unspent convictions, cautions and bind-overs. Applicants are advised to seek independent advice if there is any doubt about the status of a previous conviction, caution or bind-over. Disclosures will only be considered at the point when an offer of employment is made. The existence of a criminal record will not in itself prevent you from gaining employment.

This is a description of the job as it is presently constituted. This job description is intended to enable a flexible approach to be offered working across the University as required. It is subject to review and amendment in the light of changing needs of the University and to provide appropriate development opportunities. Members of staff are expected to participate fully in discussions about changing requirements and it is the University's aim to reach agreement to reasonable change. If agreement is not possible, it reserves the right to require changes to the job description after consultation with the individual concerned.


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