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Ben Mallinson

A Worcester Business School student has praised the support given to him by his lecturers and the Business School’s placement team after he landed a work placement with one of the UK’s fastest-growing technology companies.

Ben Mallinson, from Droitwich Spa, had completed the first two years of his BSc Computing course at the University of Worcester when he was given the chance to work as a Technical Support Assistant at Malvern-based business mobile messaging firm, Textlocal.

Ben is currently six months into his placement, and he will return to the University to complete his degree in September.

He explains: “I run the technical support for the entire company, so if any customers have a query I do my best to answer it straight away and provide the best customer service I can. I also help to develop bespoke PHP and JavaScript scripts for customers and fix bugs within the system.

“It has given me the opportunity to work on many projects that are currently live and being used by thousands of customers daily.”

The company, which was established in 2005, is a market leader in developing business mobile messaging, and helps over 100,000 businesses send up to 40 million messages every month.

Textlocal was named in the Deloitte UK Technology Fast 50 and the Sunday Times Tech Track 100 last year, and Ben says that working for such a rapidly-growing company with the support of his University lecturers has given him the perfect launch pad for a career in the IT industry.

“The placement has worked out perfectly for me and I really enjoy what I do and the people I work with,” he says. “It has really opened my eyes to how things work in the industry and confirmed my ambition to become a programmer or developer when I leave university.

“The University has helped me a lot with learning the skills that are desirable within a workplace and assist with acquiring employment. The placement team has been very supportive throughout my time here, replying quickly to emails and helping me solve any problems that I’ve encountered.”

The 21 year-old, who was last year awarded an Academic Scholarship by the University in recognition of his outstanding grades, adds: “The degree I am working towards also gives me the opportunity to choose technical modules which allow me to gain all the extra knowledge I need to advance my career and expand my career prospects after graduation.”