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HR Manager (HR Operations)

As HR Manager (HR Operations), you will lead and manage the HR Operations team and provide a high quality, responsive HR service to staff and managers.

You will offer guidance to managers on a wide range of issues relating to contracts and terms and conditions of employment, ensuring policies and procedures are applied fairly and consistently, as well as play an active role in the development of a new HR/Payroll system.

For a full job description and to apply for this position, please contact our exclusively retained consultants Amy Louise Hopwood or Jan Colligan at Hudson on 0121 6345173 or visit


Please do not apply via the University website.


This assignment is being handled exclusively by Hudson and all direct or third party applications will be forwarded to them.

Closing date: Sunday 18 Feb 2018

Reference number: HUDSON4

Job details

Job details

Band 7, £32,547 - £36,613 pa, with the opportunity to progress to £39,993 pa
Full time, 37 hours a week
June 2018 or before
Responsible to
Deputy Director of HR
Responsible for
HR Administrators (HR Operations)
Interview date
To be confirmed

Human Resources

For more information about the department visit the Human Resources website.



University of Worcester:


The University of Worcester is committed to providing excellent education. High standards, inspirational teaching and extensive opportunities for student participation combine to enable individual students to flourish. The University is high achieving in graduate employment and was shortlisted for the University of the Year Awards by Times Higher Education in 2016. With over 10,000 students, and more than 1,100 staff members, the University has an excellent track record of sustained financial performance and strategic investment in high quality, innovative facilities. With a national reputation as a friendly, truly inclusive university, both students and staff feel genuinely empowered, inspired and encouraged to grow personally and professionally.


The HR department plays a key role in supporting the University’s strategic aims and in the University achieving its mission to be ‘an outstanding university at which to be a member of staff’.

Main duties

Main duties

  • Guide and advise managers on procedural and legal aspects of contracts and terms and conditions of employment, working closely with the HR Business Partners when appropriate.

  • Manage, coach and support the HR Administrators (HR Operations), helping to develop skills and knowledge across the team.

  • Play a key role in the implementation and development of the HR/Payroll system, identifying process improvement and driving efficiencies.

  • Oversee, record, collate and monitor accurate HR information, complying with relevant legislation and best practice.

  • Be responsible for the accurate and timely compilation and submission of statutory returns in relation to HESA, FOI and other audits as required.

  • Play a pro-active role in developing the HR Operations service and its role in the department, and lead on key HR projects as directed by the Deputy Director of HR.

Person specification

Person specification

  • CIPD qualified (Level 7) with at least 2 years’ experience of a HR role in a large organisation.
  • Experience of working with a wide range of employment contracts and terms and conditions of employment
  • Experience of managing a HR function or team and coaching others.
  • A good understanding of HR/Payroll system processes and the use of HR reporting tools.
  • Competence in ICT and the ability to accurately enter and manipulate data.
  • Strong attention to detail with the ability to prioritise and plan in the short and long term.

Although previous experience in the higher education sector is desirable and not a pre-requisite, s/he must be able to demonstrate commitment to the values of higher education.

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