Customer Portal

Customer Portal

The customer portal is the preferred way of logging IT support issues with User Services. The portal also provides a convenient way of monitoring the progress of your incident. To log a new job, access the customer portal and select 'New Incident'. The portal also allows you to update your contact details, book media equipment, request a TV or radio recording and provides details of how to purchase laptops.

Please contact helpdesk@worc.ac.uk only if the customer portal is unavailable.