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Mindset Matters Managing Director to Deliver Inaugural Professorial Lecture

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The implications of the much-debated Francis Report will be explored during the inaugural professorial lecture of Susan Fairlie at the University of Worcester.

Professor Fairlie’s lecture, entitled ‘The Value of Values: Quality Improvement Post-Francis’ will take place on Tuesday, April 23 at the University’s St John’s Campus.

Professor Fairlie is the Managing Director of Mindset Matters Ltd – a Healthcare and Organisation Development Consultancy. She has been recently invited to join the University of Worcester as a Visiting Professor.

She said: “The recent report by Robert Francis QC has sent shockwaves throughout the NHS. I will be presenting my thoughts on the implications of the report for the NHS and the inextricable link between values, culture and high quality care.”

A nurse by background, her professional life consists of many leadership responsibilities, including having worked as both the Director of Service Development and an Executive Nurse in a Partnership Trust.

The main mission in Professor Fairlie’s career has been improving the quality and safety of healthcare. In 2011 she established Mindset Matters Limited, initially supporting Sir Ian Carruthers with the NHS Chief Executive’s Innovation review. This culminated in the report ‘Innovation, Health and Wealth’.

Since then Professor Fairlie has worked on a variety of projects, most recently supporting the Strategic Health Authority for the Midlands and East of England with the NHS Ambition initiative to eliminate avoidable pressure ulcers.

Professor David Green, Vice Chancellor of the University of Worcester, said: “Professor Susan Fairlie has an outstanding record in leading improvements in nursing. Her latest notable contribution is on ways of eliminating avoidable pressure ulcers for those whose condition means they are at risk of developing these. Nurse education at Worcester is amongst the very best in the country. Professor Fairlie’s appointment will help us work even more effectively with our partners in health to provide highly professional, compassionate care.”

The University of Worcester is ranked number one in the UK for nursing in the recent National Student Survey, with a 100% satisfaction rating. It has been engaged in both this vital national debate and in taking initiatives to ensure that practice is changed for the better.